No Refund Policy

This policy summarizes the refund terms for Vaughns' Small Businesses LLC, doing business as Houston Mobile Mechanics 24/7, including appointments, service work, deposits, and website purchases. It should be read together with our Terms of Service.

All sales are final

Appointment deposits and service payments are non-refundable once processed, except where required by law or when Houston Mobile Mechanics 24/7 cannot provide the confirmed service and cannot offer a reasonable rescheduled appointment.

Appointment deposits

When a $50 appointment deposit is requested, it reserves a confirmed appointment and is applied to the final service bill. Submitting a request does not itself create a payment obligation. Once paid, the deposit is not refundable solely because an appointment is cancelled, missed, or changed.

Service payments

Payments for completed or authorized service work are final. If you believe there is a billing error or a service issue, contact us promptly at (832) 930-1444 so we can review the matter. This review does not guarantee a refund.

Third-party parts purchases

Parts or products purchased from a third-party marketplace or seller are governed by that seller's return, exchange, warranty, shipping, and refund policies. Houston Mobile Mechanics 24/7 does not control those policies or third-party fulfillment.

Legally required exceptions and contact

Nothing in this policy excludes a refund, cancellation right, chargeback right, warranty, or other remedy that cannot legally be excluded. Questions about a payment can be directed to Houston Mobile Mechanics 24/7 at (832) 930-1444.